Frequently Asked Questions

• Simply pick your date.
• Pick your theme.
• Choose any add-ons (spa party, picnics, popcorn bar etc.).
• Pay the deposit to secure your date.
• You're all set!! 

 The final payment is due 1 week prior to your event date. If payment is not received or the event date has not been rescheduled, the security deposit will be forfeited. 

 $100 security (non-refundable but transferable) due upon booking. The remaining balance is due 1 week prior to booking. However, if a party is requested within 10 days of your event date, the entire balance is due. 

 We strive to provide an easy breezy experience for all of our clients. To accomplish this, we ask that you please have the area smoke and pet free and as clean as possible. And, for the convenience and safety of our clients, we ask that you move as much furniture from the set up area as possible. The more space and less furniture, the better!
 

 The rental period is overnight for sleepover parties and up to 3 hours for tea parties, pool parties, picnics, and spa parties.

 We understand that things come up. For this reason, parties can be rescheduled for a later date. Keep in mind, the security deposit is non-refundable but it is transferable. If the party is canceled within 7 days prior to party and all fees have been paid; the funds are transferable only or you can opt to receive a 50% refund back to your original method of payment. 

 Set up takes 1-3 hours depending on your theme, the location of the party, steps, etc. It also depends on how many teepees are included in your package. 

We absolutely love fur babies, but please keep them off the teepees to prevent them from puncturing the air mattresses. 

Parties should be booked at least 2 weeks in advance. If booked 1 week prior to the date of the event, the full balance for the party is due the day it is booked. 

Greensboro, High Point, Oak Ridge, Winston Salem, Jamestown, Kernersville, Summerfield, Asheboro, Whitsett, and surrounding cities. 

Due to the extra work being provided when setting up in a hotel or an Airbnb; there is a fee of $50.

There is an additional fee of $50 to set up on the 2 or 3rd floor of a home or apartment. There is also a $50 fee if we are setting up in a basement. 

All delivery fees will be included in your quote and calculated from our warehouse to the set up location. Our warehouse zip code is 27409.

0 - 20 miles included

20 - 30 miles  $30 fee

30 - 40 miles  $50 fee

40 - 50 miles $75 fee

Call us at 704-677-3803
Text us at 704-677-3803
Email us at triadpartysquad@gmail.com